Built by Engineers, Driven by Technology
We're not just building software — we're engineering the future of commerce with AI, intelligent agents, and deep technical craftsmanship.
Founded by Engineers. Powered by Passion.
Skien was founded by a team of core technical architects and senior engineers with over 25 years of combined software development experience. We didn't start this company to chase revenue targets — we started because we believe technology can fundamentally transform how businesses operate.
Every decision at Skien is driven by engineering excellence. From our multi-tenant architecture to our AI-powered agent ecosystem, we obsess over building things the right way — scalable, maintainable, and future-proof. Our founders write code, review pull requests, and stay deeply involved in the technical direction of every product.
As part of the Skien Suite ecosystem, our eCommerce platform integrates seamlessly with ERP, CRM, HR, Warehouse, and Production modules — all built on the same technology-first philosophy and shared microservices architecture.
25+
Years of Engineering Experience
10+
AI Agents in Production
31
Projects in the Suite
100%
Technology-Driven Culture
Engineering at Scale
Intelligent AI Agent Ecosystem
Our platform is powered by a network of specialized AI agents — each one trained to handle specific business domains, from processing sales orders to managing inventory and generating leads.
Sales Agent
Processes orders, manages pipelines, forecasts revenue
Leads Agent
Qualifies leads, scores prospects, triggers follow-ups
Inventory Agent
Tracks stock levels, predicts demand, auto-reorders
CRM Agent
Manages customer data, segments audiences, personalizes
Analytics Agent
Generates insights, detects trends, creates reports
Shopping Agent
Assists customers, recommends products, handles cart
Purchase Agent
Automates procurement, compares vendors, manages POs
HR Agent
Handles queries, automates onboarding, manages leave
MCP Server
Orchestrates agents, routes tasks, manages context
Common Agent
Shared utilities, NLP processing, cross-domain tasks
AI Agents on WhatsApp — Commerce Through Conversation
Your customers don't need to download an app or visit a website. Our AI agents are available directly on WhatsApp — processing orders, answering product queries, capturing leads, and providing support, all through natural conversation.
Order Processing
Customers browse catalogs, add items, and complete checkout — all within WhatsApp chat.
Lead Capture & Qualification
AI agents qualify incoming inquiries, score leads, and route them to the right sales team.
24/7 AI Support
Intelligent responses to product queries, order status, returns, and more — in natural language.
Multi-Language Support
AI agents converse in Arabic, English, Hindi, and more — adapting to customer preference automatically.
Semantic Search with Vector Embeddings
Traditional keyword search fails when customers don't know exact product names. Our AI-powered search engine uses Apache Solr with vector embeddings to understand the meaning behind every search query — delivering results that match intent, not just keywords.
Vector Embedding Search
Product descriptions, titles, and attributes are converted into high-dimensional vectors for semantic matching.
Apache Solr Engine
Enterprise-grade Solr with custom analyzers, faceted search, and sub-second response times across millions of products.
Natural Language Queries
Customers search with phrases like "something sweet for a birthday" and get relevant products instantly.
Hybrid Ranking
Combines BM25 keyword scoring with cosine similarity vector matching for the most relevant results.
Organic Fruit Bars (12pk)
No sugar added • Nut-free • Ages 3+Whole Grain Mini Crackers
Baked • Low sodium • School approvedVeggie Sticks Variety Pack
Carrots, celery, hummus • Fresh dailyMini Cheese & Oat Bites
High protein • Calcium-rich • Lunchbox sizeTechnology First, Always
We believe great technology creates great businesses. These principles guide every line of code we write.
Engineering Excellence
Clean architecture, comprehensive tests, and thorough code reviews. We build software that's meant to last decades, not just ship dates.
AI-Native Thinking
AI isn't an afterthought — it's woven into our platform's DNA. From search to support, intelligent agents power every interaction.
Security by Design
OWASP-compliant, PCI DSS certified, encrypted at every layer. Security isn't a feature — it's a non-negotiable foundation.
Open Standards
We build on PostgreSQL, Apache Solr, Kafka, and Kubernetes — proven open-source technologies that prevent vendor lock-in.
Ship Fast, Ship Right
Feature flags, blue-green deployments, and CI/CD pipelines let us ship daily without breaking anything. Zero-downtime releases, always.
Community Driven
We're builders who love what we do. Our team contributes to open-source, shares knowledge, and believes in lifting the entire ecosystem.
Engineers Building for Engineers
We're a tight-knit team of architects, full-stack engineers, AI specialists, and DevOps experts united by a shared obsession with building world-class software.
Let's Build Something Extraordinary
See what AI-powered, engineer-driven eCommerce looks like. Talk to our team today.